Fixing name issues is necessary to have a smooth flight experience. All airlines have strict rules that no passenger may board a flight unless their ticket information matches their passport information. So, what can a passenger do if their United ticket does not match their passport?
In such a situation, first check the airline’s name change policy, then seek assistance. Additionally, you can read this blog post for all the information on “United name wrong on ticket” and the procedure to fix it.
Can I Fix The United Name Wrong On Ticket?
Yes, you can fix the wrong name on the United ticket under certain circumstances, which are:
- If the mistake is minor and does not affect the whole identity of the original ticket holder.
- If you have a legal document to support your name change query.
- If you are not transferring your ticket to another individual who is not booked with United Airlines.
- If UA operates your flight.
- If it’s your first time applying for United change name on ticket.
- If your request is limited to name alteration, not to change the entire name.
The above-mentioned circumstances require that you know before applying for a name change on a United-issued ticket.
Note: According to the Flying Rules United name change policy, the name correction or change is only allowed to be made on tickets beginning with 016.
What Is The Procedure For A United Change Name On Ticket?
Two procedures are widely used to fix the United name wrong on ticket: offline and online. For the online procedure, use the official website/app; for the offline procedure, call the airline’s customer service.
For the online procedure, here are the steps:
- Go to the United Airlines website.
- Look for the option “My Trips”.
- Provide the booking information.
- Find the option that allows you to edit the booking details.
- Once spot it, make the changes by following the airline’s name change policy.
- Attach the documents and pay the charges if required.
- Get the confirmation via your email.
For the offline procedure, here are the steps:
- Call the airline’s customer service at 1-800-864-8331 to fix the United name wrong on ticket. Meanwhile, you can talk to the flight expert at +1-800-506-7805 in case the line is occupied.
- After connecting with the airline’s representative, share your booking details, provide the reason to change the name, and inform them that you are the original ticket holder. (If attempting to transfer your ticket, the request will be immediately rejected and the ticket will be cancelled.)
- The representative will ask you to provide the legal documents and the charges that might be needed to complete a United change name on ticket.
- Once everything is done, the airline will share the confirmation via email.
Both steps are easy to follow and helpful in making changes to the United ticket. However, changing the name does not mean to eliminate the whole name. Hence, if you are considering transferring or swapping your ticket, you need to cancel it first and make a new reservation.
Conclusion
In a situation where a passenger needs to fix the United name wrong on ticket, it is best to check the name change policy. The policy provides detailed information on dos and don’ts for United tickets. Alternatively, you can speak to an airline representative or a travel expert to resolve the issue without any hurdles.